Privacy Policy

Section 1 – Your Information and Our Store
When you make a purchase on our site, we collect the personal details you provide, like your name, email address, and delivery information so we can process your order and get your items to you as smoothly as possible. While you’re browsing our website, we also automatically receive some technical data about the device you're using, such as your IP address, browser type, and operating system. This helps us understand how people use our site and improve the experience for everyone. If you choose to give us permission, we may also use your email address to keep you updated about our store, special promotions, or new product launches. Don’t worry, you can always unsubscribe at any time if you change your mind.

Section 2 – Consent and Choices
Providing Consent: By sharing your personal information during activities like placing an order, confirming a payment, or arranging delivery, you allow us to use your data for that specific purpose. If we wish to use your information for other purposes, such as marketing, we will request explicit consent or provide you with an option to opt out.

Revoking Consent: You can withdraw your consent at any time. Simply contact us at info@sasa-sydney.com to stop further collection, usage, or sharing of your personal information.

Section 3 – Sharing Your Data
We may disclose your personal information if we are legally required to do so, for example, in response to a court order or official request from authorities. We may also share your information if you breach our terms of service, such as by using our website in a way that is harmful, illegal, or violates our policies. In such cases, sharing your data may be necessary to protect our rights or ensure the safety of others. Explore more in our Terms of Service.

Section 4 – Shopify Platform
Our online store operates on Shopify Inc.’s platform. Your data is stored securely on Shopify’s servers, which are safeguarded with firewalls. Credit card information processed through Shopify’s payment system is encrypted in compliance with the **Payment Card Industry Data Security Standard (PCI-DSS)**. Transaction information is retained only as long as necessary to complete your purchase and is then deleted. More details can be found in Shopify’s Terms of Service and Privacy Policy.

Section 5 – Third-Party Providers
We collaborate with third-party vendors who use your information only as needed to deliver their services. Some service providers we work with — such as payment processors or delivery companies, operate under their own privacy policies. This means that when you use their services through our website (for example, to complete a payment), your information may also be handled according to their rules and practices, not just ours. We recommend reviewing their privacy policies if you’d like to understand how your data is used by them. We always aim to work only with trusted partners who take data protection seriously.. We encourage reviewing their policies to understand their data handling practices. Please note that our Privacy Policy does not cover third-party websites or apps you may visit. Additionally, we use Google Analytics to monitor site usage and visitor activity.

Section 6 – Data Protection
We adopt recognized practices to protect your personal information from unauthorized access, misuse, or loss. Credit card details are secured using **SSL (Secure Socket Layer)** and **AES-256 encryption**. Although no system is completely secure, we follow PCI-DSS guidelines and other protocols to maintain your data’s safety.

Section 7 – Cookies
Cookies are used on our site to enhance your experience and make things work better for you. These are small files that are stored on your device when you visit our website. They help us remember things like your preferences, login details, or the items you’ve added to your shopping cart — so you don’t have to start over every time you visit. Cookies also give us insights into how people use our site, which helps us make improvements and offer a smoother, more personalized experience. You can choose to allow or block cookies through your browser settings at any time. Just keep in mind that disabling some cookies might affect how well certain parts of the site work. Some cookies are essential for the site to function properly, while others help us offer a more personalised and user friendly experience. You can choose to manage or disable cookies in your browser settings at any time. This means you have full control over whether cookies are stored on your device. If you prefer, you can block some or all cookies through your browser’s privacy or security settings. Keep in mind, though, that disabling certain cookies might affect how well some features of our website work or make your experience less smooth. They help remember preferences, analyse user behavior, and personalise services and advertising. More information about Shopify’s cookies can be found at https://www.shopify.com/legal/cookies. Most browsers automatically accept cookies by default, but you have the option to change your settings and block them if you wish. Please be aware that turning off cookies might impact how some parts of our website work or limit certain features. You can also manage your cookie preferences directly through the banner that appears when you first visit our site, making it easy to customize what you allow.

Section 8 – Updates to This Policy
We may update this Privacy Policy at any time to keep up with changes in how we operate, new services we offer, or legal requirements we must follow. Whenever we make changes, the latest version will be posted right here, so you always have easy access to the most current information about what data we collect, how we use it, and when it might be shared. We suggest checking this page now and then to stay informed about how we protect your personal information. Updates take effect as soon as they appear on our website. That means by continuing to use our site after an update, you agree to the new terms. If there are any significant changes, we will make sure to highlight them here so you know exactly what’s new. Also, if our company ever merges with or is acquired by another, your information might be transferred to the new owner to ensure uninterrupted service.

We’re available to assist you during our service hours, just use the contact options below to reach us.

Customer Services Hours:
Monday to Friday: 9:00 AM - 6:00 PM (AEST)

Email: info@sasa-sydney.com
Phone Number: +61485979582
Contact Form: Click Here

Business Information
Sasa-Sydney is operated by Sanderzorg, a company based in the Netherlands.

Company Number: 73759635
VAT: NL002389166B54
DUNS Number: 492918205

Address:
Velperpoortslangstraat 118
Arnhem 6811 BA