Frequently Asked Questions
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Which payment methods are available?
We offer a range of secure payment options, so you can choose the method that suits you best. Below are the payment methods we currently accept:
- Visa
- Mastercard
- Maestro
- American Express
- UnionPay
- Shop Pay
- Google Pay
- Apple Pay
How much does shipping cost?
Shipping is free on every order within Australia. For more information about shipping please check Shipping Policy.
Is it possible to return an order?
Of course, you can return items within 30 days of delivery. Please check our Return and Refund Policy for more information.
How long does it take to prepare and ship an order?
Processing your order usually takes 1 to 2 working days. Once dispatched, the delivery generally takes 3 to 6 working days.
We’re available to assist you during our service hours—just use the contact options below to reach us.
Customer Services Hours:
Monday to Friday: 9:00 AM - 6:00 PM (AEST)
Email: info@sasa-sydney.com
Phone Number: +61485979582
Contact Form: Click Here
Business Information
Sasa-Sydney is operated by Sanderzorg, a company based in the Netherlands.
Company Number: 73759635
VAT: NL002389166B54
DUNS Number: 492918205
Address:
Velperpoortslangstraat 118
Arnhem 6811 BA